Tickets
A ticket panel with button – one private channel per request.
Admins · Administrator
Tickets let members contact your team privately – without DMing individual moderators. Every ticket is its own private channel.
Setup #
/ticket setup posts a panel with a “Create ticket” button. Optionally set a dedicated channel category for tickets and a log channel.
How a ticket works #
- Open a ticket
A member clicks “Create ticket”. Evil6 creates a private channel that only this person and the mod role can see.
- Conversation
Your team and the member talk in the ticket channel. Each person can only have one open ticket at a time.
- Close
Via the button in the ticket or with
/ticket close– optionally with a reason.
Set the mod role
So your team can see tickets, set the mod role with
/config set first.
Commands #
| Command | What it does | Who |
|---|---|---|
/ticket setup | Post the ticket panel, optionally with its own category and log channel. | Admins · Administrator |
/ticket close [reason] | Close a ticket (also possible via button). | Admins · Administrator |
/ticket list | List tickets. | Admins · Administrator |
Tickets on/off, the ticket category and the log channel can also be set in the dashboard.